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Ogilvie app streamlines end-of-contract process for fleets

Ogilvie Fleet customers now have access to a new smartphone app to help avoid unnecessary end-of-contract damage costs on company vehicles.

Ogilvie Fleet remarketing manager Karl Ward with the APPraisal tool.

Ogilvie Fleet remarketing manager Karl Ward with the APPraisal tool.

Developed in partnership with Cap HPI and available on Android and iOS devices, the Appraisal app enables drivers to report on all areas of their vehicle and record walk-round tour video footage or photographs to highlight damage or wear and tear and record comments.

The video or photographs along with any comments can then be submitted to Ogilvie Fleet for assessment. Fleets will then advise on the best course of action – whether to return the vehicle in current condition or arrange for damage to be repaired before defleet, giving managers complete visibility of remotely operated vehicles and providing them with time before the collection to decide on the course of action.

The app also features a reminder checklist of key items that are commonly forgotten on the return of a vehicle: Spare keys, locking wheel nuts, electric vehicle power cables, satellite navigation disc/SD card, handbook pack, spare wheel, parcel shelf and service documentation.

Appraisal also gives drivers the option to obtain a valuation of the car or van in the event they wish to buy the vehicle once defleeted.

The new app builds on the vehicle leasing and fleet management company’s total transparency policy in respect of defleeted company car and van damage charges, which tells customers what they will be at the outset of the contract via a recharge cost matrix.

Ogilvie Fleet remarketing manager Karl Ward said: “Ogilvie Fleet has 96% first invoice acceptance of any end-of-contract damage charges, which is far in excess of the industry standard. Appraisal is optional, but we want to pre-condition fleet managers on the importance of vehicle condition and we hope they will enforce the use of the app with drivers.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.