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Nissan appointment to drive dealer network experience

Nissan Motor GB has appointed Spencer Clayton-Jones as network development and customer quality director.

Spencer Clayton-Jones, network development and customer quality director at Nissan Motor GB

Spencer Clayton-Jones, network development and customer quality director at Nissan Motor GB

Spencer returned to Nissan – where he started his automotive industry career – 10 months ago as network strategy manager, after spending 15 years at Volkswagen Group UK, including his most recent role as head of customer quality and network development.

“Nissan has established and maintains leadership in the critical and fast-growing crossover and EV market sectors however, that success has to be matched by a high-quality customer experience if it is to deliver sustainable results,” he said.

“It’s vital to ensure the Nissan dealer network continues to match the standards of service that today’s car buyers expect, and demand, and I’m delighted to be part of the brand at this exciting time.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.