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New repair network service to provide full claims handling solution for fleets

The Assist solution from Cunningham Lindsey is aimed at all size and types of fleets and provides full fleet support right through from FNOL and recovery to replacement vehicles, managing every possible aspect of the claim to completion to help generate both time and cost savings for fleets.  

The “one-stop” solution operates 24/7/365 and can be tailored to suit each company’s fleet requirements.

The network currently has 80 approved repair centres (60 car and light commercial and 20 heavy commercial) across the UK, with a further 20 currently undergoing audit. The firm adds that there is a rigorous initial vetting process for the repair centres including a full financial and data security audit.

Cunningham Lindsey is also supporting the network repair service with an indemnity fund, which guarantees the repairers’ work for five years.

Colin Morris, network repair manager, is heading up the company’s new Motor Solutions initiative and brings a wealth of technical experience in managing repair networks and engineering teams.

Morris said: ‘The motor industry is full of repairers who operate without the checks and measures that provide consistent and assured results. To form our national network we’ve carefully selected companies who we know, from experience, use the correct techniques and methodology and the right costs. We’re aiming to raise standards and integrity in the accident management arena.’

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.