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New Prestige functionality gives fleets real-time view of SMR progress

Prestige Fleet Servicing has added a new VehicleTrak function to its mainstream Unity operating platform to provide fleet managers with real-time updates on the progress of SMR work.

nick hutton

Nick Hutton, operations director, Prestige Fleet Servicing.

The new system enables Prestige fleet clients to view the progress of SMR work on all their vehicles on local bespoke dashboards, allowing them to assess the rate of progress of jobs in the system.

The system has been introduced to improve vehicle downtime management and enable fleet managers to plan contingencies, such as replacement vehicles or short term rentals, if needed.

This latest enhancement comes as Prestige also updates the Unity platform with an enhanced suite of Management Information reports for fleet clients to give detailed analysis of SMR work times and costs.

Fleet clients can now see overall average invoice values, the average cost of invoices by manufacturer, model and derivative, tyre condition and tyre costs, vehicle condition reports and online booking trends.

The Unity platform also provides all service centres within the network with a tool for diary management and electronic invoicing.

Prestige operations director, Nick Hutton, said: “We are delivering on our commitment to provide service centres with the capability to speed up the SMR process from authorisation to completion, while at the same time providing our fleet customers with greater transparency and more detailed analysis of all work our network carries out on their behalf.”

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.