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New Mazda service provides free repair quotes remotely

Mazda drivers can now get free estimates of vehicle repair costs online without the need to visit a bodyshop.

The solution enables Mazda drivers to receive a free quote for a repair without having to visit a bodyshop

Enabling drivers to get quotes for everything from minor car park dents to major damage without going through their insurer, the service is accessed via the ‘Accident & Repair’ page on the Mazda customer website and enables customers to upload a selection of photographs. These can then be used by their nearest Mazda Approved Accident Repair centre to assess the severity of the damage and provide a free, no-obligation quote for the repair.

The service is already operational – although Mazda warns that only 30% of its approved repairers are currently open during the pandemic – and the centre will also check whether the vehicle has any outstanding safety recalls.

It joins Mazda’s existing range of accident aftercare services, including Mazda Excess Return and Call Mazda First, a free 24-hour accident aftercare service for any Mazda driver involved in a vehicle collision.

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.