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New Europcar app allows drivers to book, unlock & drive hire cars with smartphones

Dubbed ToMyCar, the new app is being launched first in the UK from four key locations – London Heathrow, Manchester, Edinburgh airports and the Europcar Mobility Centre at ExCeL London. Customers will be able to return their hire car at any of these key locations.

ToMyCar offers customers a guaranteed VW Golf 7, 1.6D, with a package including Zero Excess, Sat Nav, Mobile Wi-Fi and roadside assistance.

Customers can book their vehicle by visiting europcar.co.uk/tomycar. Once the reservation is made, travellers receive a confirmation email, plus an email with a link to download the ToMyCar app for their mobile device, along with their login and passwords.

Drivers no longer need to visit the counter to pick up or return their Europcar vehicle. The ToMyCar app provides a map, highlighting the pick-up location of the vehicle allowing customers to go straight to their hire car. They are then able to access their vehicle using their downloaded key via their smartphone. And any vehicle damage can then be recorded by the customer and reported via the ToMyCar app.

“As Europe’s leading car hire provider, Europcar is constantly developing ways to make the journey with us easy and stress free,” explained Ken McCall, managing director, Europcar UK Group. “ToMyCar is the latest service from Europcar, designed to keep our customers on the road with maximum convenience and minimum delay.” 

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.