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New epyx module to streamline damage recharging

Epyx has created a new tool to make car and van damage easier to manage for both fleets using daily rental and their suppliers.

Phil Davis, product manager at epyx, says the Damage Module allows valid claims to be processed quickly and without fuss

Phil Davis, product manager at epyx, says the Damage Module allows valid claims to be processed quickly and without fuss

Part of a number of new features on the 1link Hire Network platform, the module enables fleets to raise a damage notification of intent, upload pictures and damage details, create an invoice and also handle both claims and rejections.

There is also an engineer escalation process that includes a full audit trail, and automated communications are sent to all parties involved in the process to provide regular updates.

Phil Davis, product manager at epyx, explained: “Managing the rectification and recharging of damage to rental vehicles is a time consuming and distracting process for everyone involved.

“The finished product is, we believe, a genuinely innovative and highly efficient solution to this problem.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.