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New Chevin team leader places focus on customer satisfaction

Chevin Fleet Solutions has recruited Amjad Razak as its new support team leader in line with its continued drive to ensure widespread customer satisfaction as the company continues to expand.

Amjad Razak of Chevin

Amjad Razak joins Chevin as software support desk team leader

Razak joins the firm as software support desk team leader and will oversee an in-house team providing dedicated support to Chevin’s customers.

“We are delighted that Amjad has joined us, bringing with him a wealth of relevant knowledge and proficiency gained through his experience as a team leader within the software sector,” said Peter Ormsby, Chevin operations director.

“I have no doubt that Amjad’s technical support knowledge will help meet our customers’ requirements and further Chevin’s success.”

Chevin has continued to strengthen its customer-facing team alongside its ongoing expansion, including the appointment earlier this summer of Jack O’Mahony in a brand new software developer role, to facilitate ongoing design enhancements to its FleetWave fleet management software.

In May, Chevin also hosted UK and US-based ‘user days’, to help share best practice and generate customer-led ideas for future developments and software enhancements.

“2016 to date has been a very successful year for Chevin, as we have grown, expanded and taken on new staff to support our global operations,” explained managing director Ashley Sowerby.

“Our research shows that 93% of our customers would recommend us to other fleets and I am very pleased to welcome Amjad to our team as we continue to push to offer top levels of customer service in our field.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.