All calls will be logged by All Fleet Services in detail and monitored to ensure that the driver’s requirement is handled either by AFS or the in-hours team at Nationwide within 24 hours, or sooner in emergency cases.  A Motorglass fitter is then assigned to the enquiry from the Nationwide network.

Gary Nicholls, operations director, Nationwide Motorglass, said:  ‘The service offered by All Fleet Services provides considerable interaction with our in-hours team here at Nationwide, ensuring comprehensive and effective communication is exchanged.  This means we will continue to deliver on our promise to provide a high level of customer service within 24 hours, satisfying our drivers’ requirements promptly.’

Dave Scobie, managing director of All Fleet Services, commented:  ‘Our dedicated team supporting Nationwide Motorglass will provide an immediate resolution to drivers’ requirements, ensuring they are supported effectively, even in emergency situations.’