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Multileasing outsources incident management to FMG

The deal will provide the Devon-based broker’s leasing and contract hire customers with instant access to an end-to-end incident management solution, which includes first notification of loss, accident damage repair, non-fault hire and uninsured loss recovery.

Iain Luck, managing director at Multileasing, said: “We know that managing a fleet can be challenging and we are committed to supporting our customers with a range of services to help streamline their fleet and free up their valuable time. Through our new partnership with FMG, customers will make just one call, post-incident, to activate a fast and efficient repair, delivery of a replacement vehicle and proactive management of any insurance claims- so they can get on with running their business rather than their fleet.”

Harvey Stead, sales director at FMG, added: “An increasing number of fleet leasing brokers are now reaping the significant benefits of partnering with an outsourced incident management business, which allows them to focus on their core activities and growth. We look forward to operating on behalf of Multileasing to provide their customers with a seamless and highly efficient resolution to any incident, delivered to the highest industry standards.”

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.