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Lyreco shaves £20k off rental costs in 2016

Lyreco UK, a distributor of office supplies and workplace solutions, has reported major savings in its daily rental costs under the use of Alphabet’s accident management service.

Lyreco and Alphabet personnel with some of the company's company car fleet.

Alphabet has been the sole supplier for Lyreco’s fleet of 450 contract hire cars since 2014.

The firm moved to a sole supply arrangement with Alphabet for its fleet of 450 contract hire cars in 2014 and subsequently awarded responsibility for accident management to the fleet management and leasing specialist two years later.

As a result, David Cadwallader, fleet manager at Lyreco, says the firm has seen major cost savings as well as valuable reductions in fleet administration time, including on rental costs.

Under its accident management solution, Alphabet looks to minimise costs for its customers across the full spectrum of incident charges – this includes requiring every centre on the company’s repair network to provide a courtesy car.

Thanks to this policy, combined with Alphabet’s provision of ‘non-fault’ hire vehicles, Lyreco saved more than £20,000 in daily rental costs during 2016, the first year of the service.

In addition, interventions by accident management service engineers saved over £4,000 against initial repair estimates, whilst deploying time-saving mobile repairs avoided another £3,000-worth of rental days.

Cadwallader has also reported time savings under the accident management solution, explaining: “Moving to Alphabet Accident Management was beneficial for us. The service runs in the background without much involvement from ourselves. We don’t have to be involved with it on a daily basis, which I think many fleet managers will agree isn’t always the case with accident management services.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 14 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. Natalie works across the magazine portfolio and updates the company websites with daily news, interviews and road test content.