Kwik-Fit enhances vehicle collection and delivery service
Company car and van collection and delivery was launched to meet demand from Kwik-Fit's end-user fleet and contract hire and leasing company customers.
The collection and delivery service is now available through almost 200 Kwik-Fit centres and more towns and cities are being enrolled into offering the collection and delivery service each month with Glasgow and Liverpool among those next in line. Plans are afoot to extend it to in excess of half of the company's 676 centres by the end of 2011.
The fast-fit giant has also appointed its own dedicated collection and delivery agents for the service in partnership with Autoclenz. A total of 22 dedicated vehicle collection and delivery agents already service the almost 200 Kwik-Fit centres currently providing the service and more will be appointed as the network increases.
Kwik-Fit Fleet sales director Peter Lambert said: 'When the service was launched drivers were employed on a job-by-job basis, but demand for the service has been such that we believe employing the agents on a full-time basis will deliver an even better customer experience.
'We anticipate recruiting at least a further four or five collection and delivery agents each month as we roll out the service, which we anticipate becoming a pre-requisite for fleets.'