Inchcape Fleet Solutions formalises 120 vehicle fleet management agreement with the Disabilities Trust
Founded in 1979, The Trust is a national charity providing dedicated care and specialist housing for those with complex needs. Since that point, the charity has expanded its services to include purpose-built accommodation, community-based housing and support, brain injury rehabilitation, respite care and education.
The organisation’s forward-thinking attitude and imaginative approach means its staff are constantly seeking new ways to fulfil people’s needs. It was partly this dynamic that led The Disabilities Trust to search the fleet market for an alternative provider.
Iain Mackrory-Jamieson, the charity’s Company Secretary, talked positively about The Disabilities Trust’s new partnership with Inchcape Fleet Solutions. He cited the company’s expertise and openness as key reasons why it was chosen as the preferred supplier.
He commented: ‘We needed a fleet management specialist and Inchcape Fleet Solutions set themselves firmly apart from the competition from day one.
‘The more contact we had with them, the more we were convinced they were the company we should be doing business with.
‘Near the beginning of our discussions, we were invited to a company presentation at their offices in Portsmouth, something we had allocated around an hour for.
‘This soon turned into what can only be described as a half-day business tour, during which we were provided unrestricted access to every area of the company, speaking freely to the staff about their day-to-day roles and responsibilities.
‘By allowing us to listen in to live calls, Inchcape Fleet Solutions made a real statement. They showed us their transparency and, ultimately, a demonstration of total confidence.
‘Every single individual I have spoken to has been a fantastic ambassador for their company and I would have no hesitations recommending them to anyone. The fact that we are already discussing a contract expansion is a reflection of the mutual trust that has been built,’ he added.
Richard Middleton, Inchcape Fleet Solutions’ Sales and Marketing director, said: ‘The Disabilities Trust performs truly fantastic work and I am pleased we can now support them as they continue to provide lifestyle changes for those with complex needs.
‘Ultimately, we allowed Iain and his team the freedom to put us to the test – the same invitation we extend to all of our customers, regardless of whether they are existing or prospective.’
‘I firmly believe we have some of the most dedicated and hard-working staff in the industry at Inchcape Fleet Solutions, so it is extremely pleasing to receive commendations that attest such a claim.
‘Our relationship with The Disabilities Trust has begun promisingly and I am confident it will only go from strength to strength in the coming months.’