In-Car Cleverness upgrades system to meet fleet needs
Under the changes, not only can the system be easily moved from vehicle to vehicle, but its firmware has also been upgraded so that it can be tailored to specific business objectives and needs.
The developments come in addition to the system’s ability to read accurate data from the CANbus (engine management system) via the OBD port, without interfering with diagnostic procedures/warranty issues.
ICC commercial director Tim Eaves said: ‘We identified some time ago that part of the reason that corporate firms were being slow on the uptake with telematics was because they didn’t really understand what was available to them.
‘We are now addressing that and the way we extract and package our data means that we can talk to businesses individually about exactly what they want.’
One of ICC’s corporate customers wanted the ability to plot the journeys of different employee types via a simple colour-coding system that appears on the ICC user portal.
This allows the company to manage the journeys of any employee, be they engineer, sales executive or any other type, meaning that that inefficiencies in personnel time can be highlighted and eliminated. It also helps the business run a smoother service by identifying the employee who is best-placed geographically to respond to a call, further enhancing overall efficiency.
Eaves added: ‘This kind of flexibility and versatility adds value to ICC’s overall proposition and reflects our assertion that the industry has moved on from pure telematics; it is now about genuine vehicle relationship management and being able to adapt to different business needs.’