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Hyundai launches Online Service Booking facility across dealer network

The Online Service Booking facility is available across the carmaker’s network of 178 UK dealers and authorised repair centres.

The five-step system uses registration number recognition technology, minimising customer data input. Users are presented with clear dates and time slots to choose from and provided with the option of a convenient collection and delivery service. Customers are then sent an immediate email confirmation of their appointment.

Tony Whitehorn, president and CEO, Hyundai Motor UK, commented: ‘The introduction of our online booking facility is just another of the many qualitative enhancements we are making to maximise customer satisfaction across the Hyundai dealer network. We have already seen more than 150 bookings since the system went live just three weeks ago, the majority of which were placed outside of normal dealership opening hours.’

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.