Fraikin delivers for Sainsbury
The contract covers a total of 220 3,500kg GVW vehicles in the South East, covering 23 stores across an area with an 80-mile radius. The deal includes the recovery and repair of the vehicles with a guaranteed 90-minute response time.
Fraikin is supplying a vehicle “first aid” pack for each vehicle to deal with minor defects such as defective light bulbs. Each driver is also provided with a vehicle familiarisation guide, covering operation and safety information.
One of the key objectives of the contract is to minimise downtime and ensure that Sainsbury can operate the vehicles for 363 days a year. To help meet this objective, Fraikin is introducing a proactive maintenance programme, which will see each vehicle serviced every 12 weeks. And to ensure that business interruptions are minimised, the servicing will be carried out at the store by technicians using mobile service vehicles. Any breakdowns will be channelled through Fraikin’s breakdown centre at Oldbury in the West Midlands.
Fraikin CEO Peter Backhouse said: ‘Fraikin is ideally placed to manage a high-service content contract such as this. The fact that the vehicles span across such a distance will no doubt create its own logistical issues but ones which we are well geared up to cater for through our network of workshop facilities and maintenance partners.
‘As cost control is a major factor we will constantly be looking at ways of introducing both greater efficiencies and increased value for money solutions for Sainsburys.’