FMG has appointed Steve Ward to the role of head of client relationships – Insurance Solutions.

Steve Ward, FMG’s new head of client relationships – Insurance Solutions

Ward has been a key member of the FMG Account Management team since joining the business as account director two years ago, bringing with him a wealth of experience from his 22 years’ working within and across the Insurer space, with previous roles including national sales manager at Auto Windscreens and business development director at EDAM Group. He will take up the new position with immediate effect.

The appointment follows a restructure of the FMG Client Services Team over the last 12 months, aimed at providing greater support to clients to enhance and enrich the overall experiences with the business. The refined structure provides a balanced framework to the differing markets the specialist incident management business services; Fleet Solutions, Insurer Solutions and Roadside Solutions, whilst demonstrating the ongoing investment in service excellence.

Commenting on the changes, commercial director Dave Parry said, ‘We recognise that the different markets we serve have different requirements, as such we have evolved the structure to have distinct teams for both Fleet Solutions and Insurer Solutions. The teams work within a framework which utilises their market knowledge and expertise to support the client more readily. The appointment of one of our own rising stars to support this refined structure highlights the calibre of personnel we have attracted and continue to attract to our high-performing business, whilst recognising the significant contribution Steve has already made to the team.’