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Fleet Assist expands plug-in vehicle SMR network

Fleet Assist says it’s at the forefront of being able to manage service, maintenance and repair (SMR) on alternatively fuelled vehicles with nearly all of the service outlets in its SMR garage network now able to handle plug-ins.

Chris Crow, head of network and technical services, Fleet Assist

The business has a network of more than 5,000 franchise and independent service outlets which undertake SMR work on vehicles supplied to leasing and rental customers across the UK.

Virtually all of the 4,500 franchise garages in the Fleet Assist network now have the capability and technical knowledge to maintain hybrid and plug-in vehicles, alongside more than 400 independent outlets which equates to approximately 80% of the network.

Fleet Assist added that it would continue to review and expand the network number of franchise and independent service outlets with suitably trained technicians and the required diagnostic equipment.

And with some fleet operators also requiring access to independent garages to undertake SMR work on fleet vehicles, Chris Crow, head of network and technical services, Fleet Assist, said: “We are actively working with the independent garages on our network, and a number of industry associations, to ensure they are up to the challenge.

“These garages must have technically qualified mechanics possessing the appropriate Institute of the Motor Industry technical accreditation, or equivalent, to safely undertake the required SMR work on these vehicles, outside of the franchised network.”

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.