Fleet Alliance wins top workplace accolade
And the company, which operates nationally from a head office in Glasgow, could be in line for further accolades this summer as it has also been shortlisted as Employer of the Year in the Scottish Business Awards, the results of which will be announced on 21st June.
In deciding this year’s winners of the Best Workplaces in Scotland, some 35 Fleet Alliance staff took part in confidential and anonymous interviews with researchers from the Great Place to Work Institute. They answered a series of questions in an employee Trust Index survey about the standard and quality of their workplace.
The areas covered in the survey included credibility, respect, fairness, pride and camaraderie. And it examined the quality of three interconnected relationships: that between employees and management; between employees and their jobs; and between employees and their colleagues.
The survey showed that Fleet Alliance staff saw five significant strengths within the business.
The first was that managers avoided favouritism, while staff felt they were offered special and unique benefits. They also felt that the management genuinely responded to their suggestions and ideas and recognised honest mistakes as part of doing business. Finally, staff were encouraged to balance their work and personal lives.
‘We are delighted to have won the award for the Best Company to Work at in Scotland for companies with up to 49 staff as it has been decided by our employees on a truly confidential and anonymous basis,’ said Fleet Alliance managing director Martin Brown.
‘The Institute rates a great workplace as one where employees trust the people they work for, have pride in the work they do, and enjoy the people they work with. So it is extremely gratifying, based on those criteria, to come first in our designated category.
‘Our customer service performance demonstrates fantastic results – in 2012, 96% of our orders were delivered successfully, with 100%customer satisfaction. This would not happen without a motivated and fully engaged team,’ he added.