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Europcar signs major fleet contract for incident management service

Launched last year, TTS360 is a full service incident & accident management resource for the motor fleet and insurance industry and brings together the services of Active Fleet Solutions and top 20 law firm Irwin Mitchell.

Under the agreement, TTS360 will provide Europcar with services such as 24/7/ 365 First Notification of Loss service, Third party intervention, replacement vehicles, vehicle recovery, claims handling and personal injury claims.

TTS360 takes away the need for managing multiple suppliers and provides either access to a full range of services or a bespoke system to integrate with existing preferred suppliers to simplify the delivery of incident and accident management, for fleets, brokers, insurance companies, dealers and manufacturers. 

Andy Rowe, managing director at Active Fleet Solutions, which oversees TTS360, said: ‘What fleet companies want is transparency and efficiency in how all incidents are dealt with to minimise the loss to the business in terms of both time and money.

‘What TTS360 is offering is a full incident management service and because of our partner agreements our clients get the benefit of coordinated market-leading, quality services.

‘We’re delighted to be providing one of the largest fleets in the country with TTS360’s services which are tailored to each of our clients’ specific needs and are designed to reduce the overall cost of claims.’

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.