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E-zec Medical Transport Services turns to Licence Check for automated licence checking

E-zec Medical Transport Services has appointed Licence Check to automate all its driver licence checking processes and help manage its driving risk.

Licence Check has automate all E-zec’s driver licence checking processes

The business delivers tailored, ambulance transport solutions in both public and private sectors and operates exclusively in non-emergency patient transport with a fleet of 550 vehicles, as well as 1,400 permanent and 200 temporary staff.

The company currently has 1,533 drivers on its records, each of whom previously had their licence checked manually.

To ensure a more effective process and cut the admin, HR director Fiona Potter recommended Licence Check to the board. She joined E-zec in December 2019 and had worked with Licence Check in a previous role.

Licence Check was appointed in November last year and once all the drivers were migrated on its DAVIS (Driver and Vehicle Management Solution) system, everything became automated and so much easier, according to Potter.

She added that one of the key benefits of DAVIS was the number of methods of obtaining driver authorisation that were now available for the system.

Licence Check recently added SMS E-approval by text to six authorisation protocols that are currently employed in DAVIS for capturing and recording driver permissions.

Another benefit of the system is the daily emails that Potter, and local operational centre managers, receive. These employ a red-amber-green traffic light dashboard to highlight areas where management action is required.

“The exception reporting dashboard is very valuable as it allows me and our operating centre managers to see at a glance which drivers are satisfactory and those where urgent action is necessary,” she added.

The use of DAVIS has also proved valuable for E-zec’s recruitment process; it’s now easily able to check driving records before it makes an offer of employment.

“We wanted a robust driver licence checking system that we could rely on, and DAVIS has provided exactly that,” Potter added.

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.

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