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CVM Group appoints FMG to minimise downtime

FMG will operate under the CVM brand, providing 24/7/365 first notification of loss, a UK-wide repair management solution and a suite of legal services for CVM’s fleet customers. The provision of non-fault hire and uninsured loss recovery services will also ensure CVM’s clients are not out-of-pocket or immobile following non-fault incidents.

Kevin Connor, commercial director at CVM said, “We focus on improving the operational efficiency of our customers’ fleets to achieve substantial and measurable reductions in the total cost of fleet management, whilst continually focussing on improving service levels.

“By forming this strategic partnership with FMG, we gain access to the best repairers in the fleet market at preferable rates and this feature alone will cut our customers’ costs by reducing their vehicle downtime to an absolute minimum. We will deliver additional value to our customers by claiming back what is rightfully theirs following an incident which wasn’t their fault and with the provision of a like-for-like replacement vehicle, to ensure their business continues as usual.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.