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Client relationship specialist joins CLM team

In an extensive managerial career spanning more than 16 years in the fleet industry, Jones has held senior positions at Masterlease, Interleasing, Lex Vehicle Leasing and Avis Rent-a-Car. She worked most recently for Leasedrive where she was general manager – sales, responsible for working with major blue chip strategic and corporate fleet clients and managing a team of six strategic and corporate account managers.

In her new position at CLM, Jones is responsible for managing a six-strong team of client relationship managers. Their role is to work with CLM fleet clients to ensure fleet services are delivered and all client needs are met, as well as helping develop their clients’ fleet policies.

Jones commented: ‘In my previous roles in fleet, I have been successful in generating new business, creating strategic alliances as well as ensuring and improving client satisfaction.

‘I’m looking forward to meeting all our fleet clients and getting an overview of the client portfolio, so that we can share the best practice that we have identified. That can only be good news for all our clients,’ she said.

Commenting on the recent acquisition of CLM by Maxxia, Jones added: ‘It’s certainly an exciting time to be joining CLM. Our new owners are keen to build on the success of the business and to grow it. I always prefer to join at a time of change and see it through to the end, so, in that sense, this is perfect timing for me,’ she said.

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.