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CD Fleet Services now ‘fully connected’ for collection and delivery services

The devices will replace the current paper-based system and will provide customers with a range of benefits including estimated time of delivery or collection, email confirmation of vehicle release and vehicle condition reports.

As well as being used within CD Fleet Services, the logistics division of CD Auction Group, the devices will also be used within the transport-only side of CD Fleet Services, which now accounts for around 30% of all vehicle movements in the group's transport and logistics division.

Andy Brown, CD Auction Group managing director, said: “The CD Fleet Services transport division has expanded rapidly in the last couple of years and we are now doing twice as many vehicle movements as we were two years ago.

“These new handheld devices, which are fully 4G-connected, will enable us to automate our data capture in this busy area and offer a seamless, online experience to our customers.

“The integrated GPS satellite navigation means our drivers can send an ETA to a customer – no more sitting around wondering when the collection or delivery is going to happen. The navigation facility also allows better route planning when new jobs are booked.

“Once on site, our drivers can confirm and record the condition of the vehicle electronically and then email all that documentation straight to the customer.”

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.