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BT Fleet rolls out 24-hour garage service

BT Fleet has extended opening hours at some of its larger garage locations in response to growing customer demand for out-of-hours services.

Night image of BT Fleet garage

BT Fleet has extended its opening hours at many locations across the UK to provide a through the night service five days a week.

Phase one of the process has already been completed in Glasgow, Northallerton, Leeds, Manchester, Birmingham, Cardiff and Wimbledon. More locations are expected to be added during a later second phase.

The new service is already being used by fleets including G4S, the AA and BT’s Openreach division and will enables firms to have vehicles serviced and managed during periods when they are less likely to be in use.

Henry Brace, managing director, BT Fleet, said: “Looking at the specialist needs of our customers, extending our opening hours was the best way for us to continue to provide the best possible service. We understand that the majority of our customers operate outside of the traditional 9-5 working day, so we’ve tailored our service to accommodate their needs.

“We are eager to finalise phase two of the programme, allowing even more customers across a greater number of locations to benefit from the extended opening of our sites.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.