Insurance group Brightside has signed up National Windscreens as its preferred supplier for all glass claims across the whole of Brightside’s motor book.

Mark Cliff, Brightside executive chairman (left) with Martyn Bennett, regional director for National Windscreens

Under the three-year deal, National Windscreens will manage the whole process, including FNOL and all TPA.

Mark Cliff, Brightside executive chairman, said the new deal came about following changes to Brightside’s panel, which freed up greater volume and enabled Brightside to negotiate improved terms.

He commented: “Following changes to our business we took the opportunity to tender the contract, and were pleasantly reassured that National Windscreens were the strongest candidate still.”

Cliff added that a further consideration was National Windscreens’ significant investment in maintaining both a mobile fleet of technicians and a fitting centre option.

“More vehicles have technology built into the glass, such as cameras which operate advance driver assistance systems. Factory conditions are needed to replace them, including flat floors and laser positioning, so we signed the contract extension with one eye very much on the future.”

Martyn Bennett, regional director for National Windscreens, said: “We are delighted to extend our agreement with Brightside for another three years. The agreement is mutually beneficial but is primarily founded on top quality customer service. We look forward to a long and fruitful relationship with Brightside.”