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Brake puts focus on crisis response training for fleets

The organisation is working with specialist disaster management trainer Rosie Murray to offer fleets in-house crisis response training sessions and recently coordinated a day of essential training for fleet and HR professionals, looking at the procedures an organisation should have in place to provide appropriate support following a road crash or other sudden, violent event.

The one-day training course, sponsored by FMG, took place on Tuesday 8th April in Manchester. Murray shared her expertise in the practical and procedural issues around a sudden death, and how to respond to the emotional needs of affected employees.

The event was attended by over 20 fleet professionals from a range of organisations including RTITB, SIG plc and Babcock International Group.

John Catling, CEO at FMG, said: ‘Knowing how to respond in a crisis situation is a vital skill for any business or fleet management professional and this course was both insightful and informative. Driving is one of the most dangerous activities most of us carry out in our working lives, so knowing how to respond appropriately to an incident is a need-to-have skill as part of the incident management process.’

Organisations can arrange for an in-house crisis response training session, delivered by Rosie Murray, by contacting Brake.

The in-house training covers:

  • Practical and procedural issues around a sudden death or serious injury
  • Possible impacts on your organisation
  • an introduction to the emotional needs of an employee suddenly bereaved or seriously injured through a through a violent event
  • The roles and responsibilities of professionals who work with bereaved and injured people
  • What you can do to support affected personnel, and the limitations of your support
  • Communicating to other members of staff
  • Creating a crisis response team

Ellie Pearson, senior professional engagement officer at Brake, said: ‘Many employers have made fantastic progress in recent years when it comes to introducing measures to prevent their drivers from being involved in road crashes. However, it's just as important that employers are proactive in preparing for the worst, and ensuring they have robust policies in place to support their employees, should one of them be involved in a road crash. The sudden, unexpected death of a colleague can tear a workplace apart; it's vital that employers recognise this and are able to act immediately in responding to such a crisis.’

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.