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Best Service, Maintenance & Repair: BT Fleet Solutions

Judging comment:

“BT Fleet Solutions invested more than £1.6m in its SMR offer last year. It extended its working hours, tripled its repair network, introduced mobile technicians and brought further digitisation to improve efficiency. In turn, the company has halved lead times, cut downtime for vehicles and recorded impressive improvements in customer satisfaction.”

Best Service, Maintenance & Repair: BT Fleet Solutions
Henry Brace picks up the award for Best Service, Maintenance and Repair, with Neil McIntee (left) and Dan Gilkes (right)
Henry Brace picks up the award for Best Service, Maintenance and Repair, with Neil McIntee (left) and Dan Gilkes (right)
For the full list of Fleet World Honours winners, click here.

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Jonathan Musk

Jonathan turned to motoring journalism in 2013 having founded, edited and produced Autovolt - one of the UK's leading electric car publications. He has also written and produced books on both Ferrari and Hispano-Suiza, while working as an international graphic designer for the past 15 years. As the automotive industry moves towards electrification, Jonathan brings a near-unrivalled knowledge of EVs and hybrids to Fleet World Group.