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Avis enhances rental services with new innovations

Avis Car UK has introduced new rental technology to enhance its rental services.

The new Avis booking app

The new Avis booking app

Avis has invested in new mobile technology that produces 360-degree images of the vehicle, pre- and post-rental. This allows customers to have a photographic record of their vehicle.

The changes also include the launch of new tablet-based software which the rental giant predicts will reduce airport waiting times at Avis locations by up to 21%.

Dubbed Pronto, the service is available at more than 60 Avis locations across Europe, including key airport and train stations.

Avis staff can walk through the lines serving customers before they even reach the rental desk, reducing queuing times and allowing drivers to get on their way faster.

Avis has also strengthened its offer at London Heathrow, where it will text customers to update them as soon as it is known that their flight is delayed and reassure them that they will remain open until the customer arrives.

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.