Workbench Logo
Workbench Logo
Workbench Logo
Workbench Logo
Workbench Logo

Autoglass and Aviva streamline insurance claims

Autoglass has teamed up with insurance firm Aviva to streamline windscreen insurance claims for Aviva customers.

The new tool enables a windscreen claim to be processed online within minutes

The new solution enables Aviva customers to use their MyAviva portal to make a windscreen glass claim with a one-step online process, increasing the speed and ease of the process.

The new tool securely pre-populates customer information, enabling a windscreen claim to be processed online within minutes.

Adrian Bale, supply chain improvement consultant, Aviva, said: “Digital developments are transforming the way we engage and interact with our customers.  The successful implementation of the integrated on-line journey represents a significant step towards our goal of reducing effort for our customers. We have been working with Autoglass for a number of years and this is a great example of the type of customer-centric initiatives we work together on that really helps demonstrate the true value of such a relationship.”

For more of the latest industry news, click here.

Related Posts

Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.