Australia's StateFleet uses bynxFLEET to transform leasing business
Valued at approximately A$596m (€452m) and formed by the New South Wales (NSW) government in 1990, StateFleet owns and manages around 27,000 vehicles and offers a range of services, including leasing, fleet, pool car and accident management, plus a full range of rental vehicles.
StateFleet purchases approximately 10,000 vehicles annually and relies on its ability to accurately predict vehicle resale values that deliver optimum benefit for clients and maximum asset worth for StateFleet itself. The organisation also administers a number of vehicle-related government policies, including the Environmental Performance Score, which manages the "green" rating of state-run vehicles.
The company has implemented the bynxFLEET product and has reported enhanced customer experience; online access for customer transacting and reporting; faster reporting overall; increased reporting capability; improved data integrity; significant cost savings and a rise in customer confidence.
Michael Wright, executive director of StateFleet, said: 'We chose Bynx because their product is specifically designed for the fleet leasing industry. We could have opted for a module from one of our other ERP packages but it would have involved a great deal of bespoke programming to make it fit our business. Bynx was already there with a far better fit.'
The firm says it's seen a big improvement in efficiency. Mr Wright commented: 'We upload 80,000 lines of fuel data a month – and fuel is just one of the many data uploads we do. bynxFLEET enabled us to create a portal allowing us to do this and the software platform verifies the data against information in the system to ensure it is all present and correct. The system flags up anomalies automatically so they can be investigated.
'We've been able to enhance our online ordering system for clients and can upload data more easily from third-parties such as insurance and fuel companies. All together, it's saving us a lot of time and money. We can now easily handle upwards of 800 reporting requests daily,' he added