ATS Euromaster secures ISO 9001 quality accreditation
The company has passed an independent audit to secure ISO 9001: 2008 status, which replaces its previous ISO 9001: 2000 accreditation.
The three-year long independent audit was conducted by Lloyds Register Quality Assurance (LRQA) and was carried out at more than 100 centres and across its head office.
The process evaluated everything from senior management strategy planning to implementation of the plans in centres and head office departments. It also assessed the subsequent impact on a cross-section of customers.
Ian Stuart, group managing director of ATS Euromaster, said that maintaining ISO 9001 status is key to the company, with many of its largest public sector and private sector fleets viewing it as a pre-requisite for being a supplier.
He added: ‘Achieving re-certification to ISO 9001 is not a case of simply maintaining previous high standards; the auditors must see tangible proof that you are continually improving. It’s also recognition that we are delivering on our core values of being easy to do business with and providing consistently high levels of customer service.’