Aston Barclay awarded LeasePlan service award
LeasePlan has awarded Aston Barclay’s Shropshire-based Press Heath with its Best Service Provider following strong performance throughout Q3 2016.
The Heath Road site achieved the highest score when measured on administration, valeting, sale day line-up, timing and late notifications between July and September, with Aston Barclay’s Leeds auction centre scoring closely behind.
Aston Barclay’s Westbury auction centre was also given Gold status for its service provision, performing particularly strongly against line-up and valeting. This enabled Aston Barclay’s measured sites to achieve an overall Platinum rating for late notifications, with Gold accolades awarded for its performance in admin, valeting and line-up.
When measured on value, Aston Barclay’s Leeds and Westbury centres ranked strongly in Q3 2016, with its Prees Heath and Westbury sites also increasing their online sales percentage. Over 30% and 33% of all Q3 2016 sales at Prees Heath and Westbury, respectively, were through its innovative LIVE online platform, representing double-digit growth when compared with Q3 2015.
Looking at 2016 year-to-date value performance rankings, Aston Barclay’s Prees Heath, Leeds and Westbury centres fill the top three places, of all sites measured in LeasePlan’s Q3 analysis.
Martin Potter, Aston Barclay’s group operations director, commented: “Aston Barclay is constantly striving to provide an unrivalled, personal service to its customers. For both northern centres to perform extremely well in both service and value is testament to, not only our staff in Prees Heath and Leeds, but those across the entire Group.”
Paul Mason, LeasePlan’s general manager, added: “Aston Barclay’s Prees Heath and Leeds sites continue to set the standard in terms of their service, fully meriting yet another award for Prees Heath in Q3. Thanks to strong overall performances between July and September across all centres, it fully deserves its overall Gold service award.”