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Alphabet launches AlphaGuide app to assist fleets

By / 9 years ago / Latest News / No Comments

The app gives information on processes, maintenance and advice on what to do in an emergency as well as addressing common questions from drivers, like what they need to do before taking their vehicle abroad.  

'We created AlphaGuide to give drivers access to everything they need to know about their Alphabet vehicle at the touch of a button. As a result, our customers’ fleet teams should spend less time fielding routine queries,' said Paul Hollick, Sales and Marketing director of Alphabet. @[email protected]

AlphaGuide also offers drivers tips and advice on ordering, maintaining and returning their vehicle including how they should book their car in for servicing, windscreen repairers and information on AlphaRent short term hire. @[email protected] Drivers can use the app to locate authorised tyre outlets and if they have a GPS-enabled phone, they can find the nearest tyre centre to their location. 

If a driver is involved in an accident or breakdown, the app gives tips on what they should to stay safe. The driver can also use the app to create an accident report with details of witnesses, the location and third parties. The Accident report also prompts the driver to take pictures of the scene.

Other features of AlphaGuide include click-to-call buttons for the Alphabet driver service centre and emergency services and a "my vehicle" module where users can keep important information such as insurance details.

iPhone users can install AlphaGuide from the App Store. Owners of all other smart phones can access its functions HERE.

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