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Alphabet GB reports invoicing efficiencies following Ebbon Connect consultancy

Justine Hutchins, purchasing manager at Alphabet GB

Justine Hutchins, purchasing manager at Alphabet GB

The new consultancy, Ebbon Connect, has been established to provide connected solutions for customers in the fleet, logistics, dealer and automotive markets in response to growing demand from a wide variety of businesses for improved efficiencies and increased connectivity in their operations.

Under its first project, Ebbon Connect has designed a bespoke software solution to fully integrate Alphabet’s back office system with Ebbon-Dacs Leaselink e-procurement platform, and to provide the automatic validation of all invoices from Alphabet’s preferred dealer network.

As a consequence, Alphabet has been able to save precious time on every new vehicle order, which has allowed the purchasing department to manage its workflow more effectively.

The new solution also allows any discrepancies, such as unauthorised accessories, to be automatically and immediately challenged with the dealer. Any corrections can then be fed back into the system in almost real time, removing the need for manual intervention, such as re-keying, and helping to improve efficiencies and speed up the vehicle ordering process.

Justine Hutchins, purchasing manager, at Alphabet GB, said: “The time saved has allowed us to focus more on added value services for customers and to improve the customer journey, and it has also made our workflow easier to manage. We have been very pleased with the outcome and by the project work to date carried out by Ebbon Connect.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.