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All Fleet Services launches new digital fines management system

All Fleet Services has developed a new online fines management system to help fleets save time and money.

Parking ticket on windscreen

According to All Fleet Services, there are currently 2.9 million fleet fines processed per year, across 31 traffic offences.

Said to be an industry first, the ‘Fleet Fine Online’ system is designed to remove the administration burden completely, enabling issuing authorities to communicate directly with fleet companies, helping fines to be paid on time and minimising the risk of any escalation charges.

Dave Scobie, managing director of All Fleet Services, said: “Our 14 years of experience in the market tells us that there is a considerable demand for an online platform to fulfil the processing of fines. As with any manual method, the current system carries a huge risk of human error with it which this new online platform totally avoids. A huge amount of time, money and effort currently goes into the process that can be totally eradicated with Fleet Fine Online.

“We’ve already tested the concept by converting the transfer of liability into a digital solution when we simplified the Dartford Crossing charge from a paper trail to an electronic submission allowing the Dart charge to be processed digitally. That was the first step in transforming fines management and Fleet Fine Online will now revolutionise the whole fines process from start to finish.”

The launch of the new system comes as All Fleet Services, which offers an outsourced contact centre for the fleet industry, repositions itself from a people business that provides technology-based solutions, to a technology business providing people to support the digital transformation solutions.

The firm added that it is already working on more products that will be released over the next 12 to 18 months.

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.