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ABI plans crackdown on UK's whiplash epidemic

According to the association, reported whiplash has risen by nearly a quarter in the last four years, despite the number of road accidents falling. Estimates show that 70% of road accident personal injury claims are for whiplash in the UK, compared to 47% in Germany, 32% in Spain and only 3% in France. As a result, whiplash claims cost £2bn a year, adding an extra £90 a year to the average motor insurance premium. 



The ABI proposals would look to eliminate fraudulent whiplash claims and independently set levels of damage awards for whiplash injuries.

The proposals comprise:

  • Medical assessment of whiplash claims would be carried out by an accredited medical expert. They would need to show their financial independence from claimant solicitors, take into account the circumstances of the collision rather than the claimant's reported symptoms, and undergo training in latest diagnosis techniques. Accreditation would be carried out by a Board made up of Government, judiciary, claimant interest groups, compensators and medical experts. The Board would develop the accreditation process and standardised whiplash medical reports, and arrange for the claimant to be examined. 

  • The Small Claims Track Threshold would rise from £1,000 to £5,000 for all road traffic personal injury claims. The ABI says this is a simple, speedy and cost-effective way of settling smaller claims. 

  • There would be a laid down prescribed level of damage awards for whiplash, at a level set independently. 

  • Any claimant whose whiplash claim is in part exaggerated or made up should automatically have their entire claim dismissed. 



James Dalton, the ABI's assistant director of motor and liability, said: ‘We believe our proposals offer the best cure for the UK's whiplash epidemic. Insurers want to make it simpler and quicker for genuine whiplash claimants to get fair compensation. But whiplash is notoriously difficult to diagnose, which means that for too many people it has become the fraud of choice. 



‘Our proposals will ensure better medical assessment of whiplash claims, offer a quick, simple way of paying genuine claims; provide certainty for claimants and compensators, and deter fraud that ends up being paid for through higher motor insurance premiums.’

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.