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AA to help Prestige strengthen service centre inspection process

Prestige Fleet Servicing has partnered with the AA to further strengthen its inspection and selection process of service centres and run vehicle spot checks across the UK.

Howard Curle, head of operations, AA Motoring Services

Howard Curle, head of operations, AA Motoring Services

Announced as Prestige Fleet Servicing looks to expand its network of independent fleet service centres by a third this quarter, the partnership between the two firms has led to the development of a comprehensive inspection programme which the AA will use to further improve quality standards.

Service centres will undergo an initial inspection by the AA and will have to pass a number of checks to be considered to join Prestige’s network, which currently stands at 315 centres.

Prestige will also be using the AA the carry out random vehicle spot checks to ensure service levels are being met on a continuous basis.

The new arrangement also includes utilising AA video imaging technology for both service centre inspections and vehicle checks. Images will consequently be sent directly to Prestige’s operations team for analysis.

Joe Bhamra, commercial director, at Prestige commented: “We believe that our partnership with the AA and their expertise and experience will help us deliver the best service centres for our customers to use.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.