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31% of all council parking ticket appeals successful

The figures have been released by the online parking marketplace YourParkingSpace.co.uk following a freedom of information request and show that the chances of success vary from a high of 81% successfully appealed down to a low of less than 1%, leading to a ‘parking postcode lottery’.

Motorists who appealed a PCN from Basingstoke and Dean were shown to have the greatest chance of having it overturned, with an 81% success rate. Lincolnshire County Council had a 80% success rate with West Dorset and Solihull councils all had appeal success rates of 77%, whereas Preston, Bournemouth, Swindon, Lewisham, and Merton all had success rates of 20% or less. Appeals in Wandsworth, South-West London, and Havering, East London, had the lowest success rate, with less than 1% of parking ticket fines being overturned by the Councils.

In total, 190 councils across the UK replied to the FOI request, showing that nearly 24%, more than 1.1 million, of all council-issued parking tickets are appealed.

Harrison Woods, managing director of YourParkingSpace.co.uk, commented: “Receiving a parking ticket is always frustrating, whether it was deserved or not. And as the research shows, whether you win your appeal or not often simply comes down to where the ticket was issued.”

He also called on councils to embrace new technology as a solution.

“It’s madness that some councils are dealing with tens of thousands of PCN appeals, sometimes with over 50% of those appeals being successful. It’s a huge administrative expense and something that could be avoided if more were to embrace the changing customer behaviour of pre-booking online.”

Harrison Woods added: “Motorists want to stay within the law and we’d welcome the opportunity to work with more councils to open up their car parks to online booking. It’s a win-win – it helps motorists avoid parking illegally, and for councils it results in additional revenue and a reduction in the administrative headache of PCN appeals.”

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.