The organisation says that for a fleet to demonstrate it is an effective department, the fleet manager must convince senior management that the value of fleet far exceeds its expenses. To accomplish this, the fleet manager must determine what is perceived as valuable in the organization and understand its culture. They also must know what the mission statement of the organization is and determine how to measure fleet’s contribution towards it. As a result, NAFA believes professional development should be an ongoing goal of all professionals.

NAFA’s Professional Development Guide examines topics such as understanding individual behavior and motivation, knowing how to maximise the effectiveness of groups, leading individuals and groups, applying frameworks of organisational processes, communicating effectively, and applying ethical principles.

The guide follows the release of the Lifecycle Cost Analysis for Fleets and joins NAFA’s Law Guide for Fleet Professionals and NAFA’s Risk Management Guide as the association’s three newest products.